Returns & Exchanges


RETURNS AND EXCHANGES
 
ThreadJar Return and Exchange Policy
 
You have the right to exchange or return all products you have purchased from www.threadjar.com for a full refund within 30 days of receiving them. All items have to be unused with labels and packaging intact. When you return or exchange any product, you must cover the shipping charges. As soon as we receive your return, we will process your exchange or refund request. Please note that you will not be reimbursed for the original shipping charges. When returning items ensure you include a brief explanatory note, which includes your name, order number, and reason for return/exchange.
 
We are not responsible for any items lost during the return shipping.